Strategic cx leader – insurance & financial services

GTC Pty Ltd in Johannesburg is searching for a Customer Experience Manager to enhance customer satisfaction and service delivery across all business units. The successful candidate will be responsible for developing customer experience strategies, analyzing feedback, and improving processes to ensure exceptional service.

Candidates should have at least 5 years in a related role within insurance or financial services and possess a degree in Data Analytics or Marketing. Strong analytical skills and project management experience are essential. #J-18808-Ljbffr