Strategic Enterprise CSM: Value, Adoption & Growth

Avid is seeking a Senior Enterprise Customer Success Manager to partner with high-impact enterprise customers. In this role, you will lead customer onboarding, adoption, and ensure long-term success with our solutions.

You will engage with both operational and executive stakeholders, design strategic success plans, and play a key role in mentoring CSMs. An ideal candidate possesses strong communication, technical aptitude, and a passion for customer advocacy.