Strategic Ops Leader — Offshore Shared Services

Booth & Partners is looking for an Operations Manager to oversee a Philippines-based team in partnership with U.S. leadership. The role involves driving collaboration, managing employee relations, and ensuring operational consistency within the service delivery model. Ideal candidates have 5–8+ years in Operations Management within a BPO environment, a solid understanding of customer service, and excellent communication skills in English. This position is critical for maintaining performance standards and operational alignment across teams.
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