Student Success CRM and Communications Lead

Binghamton University · Binghamton, NY, United States

Location
Binghamton
Job Type
Full-time
Posted
June 22, 2026

Job Description

Location: Binghamton, NY Category: Professional Job Type: Full-time Posted On: Fri Jun 12 2026 Job Description:
Budget Title: Senior Staff Assistant (SL-3)

Salary: $70,000

The Student Success Data Analyst & CRM Lead supports institutional retention and completion efforts through a combination of data analysis, reporting, and CRM system administration. The role sits at the intersection of student success operations, data systems, and communication strategy, with responsibility for ensuring that student-facing outreach is informed by reliable data and executed effectively.

This position requires both technical competence and intellectual curiosity, particularly an interest in understanding how student behavior, institutional processes, and communication strategies interact to influence outcomes. The role is expected to move beyond routine reporting to identify patterns, test improvements, and contribute to a more systematic approach to student succes...

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