Job Description
Client Field Care Coordinator
Job Type: FULL TIME
Location: Sun City West, AZ
Organization: Upscale Home Care
Summary:
At Upscale Home Care, we are dedicated to providing personalized, compassionate care that supports dignity, independence, and peace of mind for our clients. As a Client Field Care Coordinator, you will be going into member's homes and preforming the ATC monitoring visits. This role includes resolving conflicts, reassigning caregivers as needed, training caregivers as needed, handling client/caregiver inquiries, communicating with case managers, and any other field work that is needed.
Responsibilities:
• Preform ATC visits with members according to AHCCCS regulations.
• Respond to phone, email, and text inquiries in a timely and efficient manner.
• Monitor caregiver performance and provide h...
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