Supervisor I, Operations Management

The Sales Supervisor is responsible for managing a team of Telephonic Client Managers (account managers). This position will provide leadership of staff towards the achievement of maximum profitability and growth in line with the company vision and values. This position will also execute plans and strategies to expand in existing revenues through account management and new business sales activities to achieve goals in IP segment.


Accountabilities:
+ Assist the Account Manager in achieving sales goals and objectives, usually by implementing and revising sales strategies and directing and motivating the sales team.

+ As part of implementing sales campaigns: assign territories and leads, set attainable objectives by forecasting quotas, and help sales representatives improve their performance.

+ Maintain a pristine record of customer satisfaction in accordance with company policy. This will require the routine ha...