Supervisor Lead Engineer Nurse Call, Alarm, Telecoms

Field Service Supervisor - Lead Engineer Nurse Call, Intruder, CCTV, Access Control or Telecoms experience HYBRID Southeast of England - Kent, Surrey, Sussex, Hampshire, South London The Role As a Field Service Supervisor, you will be predominantly home based, supporting a team of regional engineers who provide repair and maintenance service covered by service contracts. You will ensure we deliver first class customer service, whilst balancing customer needs, commercial considerations and the company's reputation. Responsibilities include: Support & manage the day-to-day operation of a team of Service Engineers, including the on-call rota Provide leadership, support, coaching, and development to your team, including technical guidance and training Review operational reports and performance data regularly, to drive improvements in productivity, first-fix rate, quality, stock control, and attendance Support team members with repairs and maintain existing equipment and systems across the ...