Supervisor – Operations & Customer Service

The Supervisor, Operations, Customer Service, Sea Export is responsible for overseeing and managing the daily operations and customer service activities within the Sea Export department. The role involves preparing and reviewing freight quotations, converting business leads into confirmed bookings, maintaining strong client relationships, and supervising a small team to ensure operational efficiency and timely service delivery. The position also focuses on developing long‑term customer relationships, providing technical shipping solutions, and preparing performance reports for management.

The ideal candidate is a proactive and customer‑focused professional with a strong background in sea export operations and pricing. The candidate should possess strong communication, analytical, and problem‑solving skills and be capable of managing multiple client requirements efficiently. A flexible and service‑oriented approach, along with the...