Supply Chain Customer Service Coordinator

**Role Overview**:
**PIC, a Genus Company,** has an exciting opportunity.
We are looking for a **Supply Chain Customer Service Coordinator (onsite).
**
The Supply Chain Customer Service Coordinator generates the Customer Service level reports for the Supply Chain.
Brings to Sales special reports like genetics index delivery performance.
Provides follow-up for customer observations or claims.
Support credits requirement.
Set up new customers in system including logistic parameters in coordination with Logistics and provides training to customers in the portal.
Fulfill sales orders in system not provided by the Portal.
Provides reports and analysis of management information for the LATAM Supply Chain.
This is an office-based position, in the city of Querétaro, México.
No travel required.
**You Will**:
- Build knowledge of the company, processes and customers
- Require knowledge and experience in own discipline; still acquirin...