Supply Chain & Customer Services Trainee – Sodastream Iberia

Overview

As a Supply Chain & Customer Services Trainee at Sodastream Iberia , you will provide operational and analytical support to the Customer Service, Customer Care, Supply Chain, and Demand Planning teams.

This is a learning-focused role with no end-to-end ownership or final decision-making responsibility. The objective is for the trainee to gain hands‑on exposure to Sodastream’s operations by supporting order follow‑up, reporting, and coordination activities, always under the supervision of senior team members.

Responsibilities

Customer Service & Operations Support

• Supporting the follow‑up of B2B and DTC customer orders and delivery status.
• Assisting in monitoring operational incidents, delays, and service performance.
• Supporting daily coordination with Customer Service, Supply Chain, Logistics teams, and 3PL partners.

Customer Care Support