Supply Chain Operations Analyst

Job Description
This contractor will support Reverse Supply Chain operations within the HQ Returns and Inventory Reconciliation Team. The role focuses on preventing negative customer impact and maintaining strict inventory control through detailed investigation, issue resolution, and cross-functional collaboration with internal partners and a 3rd‑party logistics vendor.

The position is accuracy‑driven and requires meeting daily service level commitments while managing heavy data entry, complex research, and reporting responsibilities. The contractor will also develop daily and weekly reporting on production, service levels, downstream impacts, customer impacts, and other key metrics.

Success in this role requires gaining working knowledge of the full reverse supply chain process – from order creation and data flow across internal/external systems to product receipt and disposition.

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