Location
, , philippines
Job Type
Full-time
Posted
June 03, 2026
Job Description
Be a part of a curated group of 'Day-Shift' professional technology contractors.
By joining the 4impact Manila Workforce Solutions talent pool, your skills and experience will be role‑matched to any live 'Day-Shift' Australian based projects we have in the pipeline.
About The Role
We are building a talent pool of Support Analysts and Engineers who will provide platform‑level support for enterprise portals and applications. These roles cover both L1 triage and resolution and L2 investigation and diagnostics. You will be the first human contact beyond automated support, ensuring issues are classified, resolved, or escalated with speed and accuracy.
Core Skills & Qualifications
- 5+ years in technical support, service desk, or application/platform support roles
- Experience with ticketing systems (ManageEngine, ServiceNow, Jira, Zendesk)
- Strong written and verbal English for structured communication
- ...