Job Description
We are seeking a proactive and technically adept Support Analyst to contribute to the development, administration, and continuous enhancement of our digital platforms and data systems. This role is ideal for a detail-oriented professional with a solid foundation in business analysis, data interpretation, and technical systems—particularly within environments such as SharePoint Online, Aconex, and Power BI.
As a Support Analyst, you will collaborate with cross-functional teams to gather and document business requirements, maintain and support portal infrastructure, and assist in automating data processes. You will play a key role in ensuring that digital tools and platforms are aligned with evolving business needs, while also supporting end-users through training, documentation, and troubleshooting.
This position requires a strong blend of analytical thinking, technical proficiency, and communication skills. You will be expected to follow best practices in change ma...