Support Change Management Specialist

The Fountain Group LLC · Santa Clara, California, United States

Location
Santa Clara, California
Job Type
Full-time
Posted
May 16, 2026

Job Description

PAY: 52-57/hour W2. Our company offers our consultants a suite of benefits after a qualification period including health, vision, dental, life and disability insurance. 

100% remote role


W2 Candidates only



Role Overview

We are seeking a Regional Change Management Specialist to lead transition efforts within our Technical Support organization across the AMER region. As we undergo significant system shifts and process optimizations as part of the post-merger integration process, this specialists will be responsible for ensuring that our Support teams are prepared, informed, and empowered to navigate change with minimal friction.



The ideal candidate is a master communicator who can bridge the gap between technical integration leads and frontline support staff, driving stability and clarity throughout the business process lifecycle.



Core Responsibilities

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