Job Description
We are looking for a highly capable and hands‑on Technical Manager to lead and strengthen our After Sales Operations team in South Africa. This role will focus on improving operational structure, technical support processes, communication flow with HQ, and overall service delivery to distribution partners, installers, EPCs, and end users.
The ideal candidate is technically strong, highly organized, process‑driven, and capable of managing both people and operational systems in a fast‑moving renewable energy environment. Experience within the solar PV, energy storage, inverter, or broader electrical industry will be highly advantageous.
This position will play a key role in improving customer satisfaction, reducing response times, increasing accountability, and creating a scalable support structure aligned with the company’s long‑term growth plans.
Key Responsibilities
- Lead and manage the local after sales and technical support team.