Support Engineer (HCM Product)

Links International is an award-winning industry leader in innovative human resources outsourcing in APAC. We offer a broad range of services, ranging from both retained and contingent recruitment, to payroll and visa processing, which are designed to cover all aspects of your human resources processes, enabling your team to focus on higher value, strategic activities. Links International specializing in helping organizations across the APAC region identify and tackle complex human resources challenges.

As part of our continued expansion, we are looking for a Support Engineer to join our Malaysia Team and support our regional operations.

Support Engineer (HCM products)

Job Responsibilities

• Troubleshoot and resolve application and system issues in production
• Perform root cause analysis and provide effective workarounds or fixes
• Ensure timely response, updates, and resolution
• Escalate complex issues to L3 / engineering...