Support Executive

Arivu Educational Consultants · Bagalur, Karnataka, India

Location
Bagalur
Job Type
Full-time
Posted
July 07, 2026

Job Description

Job Description
1. Support Ticket Resolution:
Resolve a minimum of 60 support tickets per day.
Maintain an average resolution time of less than 5 hours.
Follow Standard Operating Procedures (SOP) for all support ticket resolutions.

2. App-Related Tasks:
Complete all app-related tasks as per SOP with 99% accuracy by the next day (R+1 day).

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