Support Specialist

Global Payments Inc · abu dhabi, abu dhabi, United-Arab-Emirates

Location
abu dhabi
Job Type
Full-time
Posted
June 15, 2026

Job Description

Company and Role Overview

Como is the pioneer of Data Driven Customer Engagement & Loyalty Solutions. Como helps F&B and Retail businesses increase their revenue and build strong relationships with their clients, know them better and keep them coming back. Como’s turnkey all-in-one SaaS platform is flexible, easy to manage, and affordable for any size businesses. It features a full CRM, enterprise-level actionable data, advanced loyalty and promotion engine, sophisticated marketing automation, omni-channel communication, auto-generated AI campaigns, customized and branded mobile app and much more.

Responsibilities
  • Provide prompt and effective support to customers.
  • Diagnose and resolve technical issues, guiding customers through troubleshooting steps.
  • Maintain a deep understanding of the SaaS platform, including features, functionalities, and updates.
  • Guide and train customers on how to use the product effectively.

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