Support technique

WestGroupe · saint laurent de l'île- 'orléans, qc, Canada

Location
saint laurent de l'île- 'orléans
Job Type
Full-time
Posted
June 06, 2026

Job Description

WestGroupe Offers

  • Professional development opportunities
  • Extra time off during the Christmas holidays
  • Free optical frames & lenses
  • Referral bonuses
  • Health, dental, LTD and life insurance
  • Multiple social events throughout the year
  • Up to 5 sick/personal days per year
  • Hybrid work environment

IT Technical Support

We’re looking for a Technical Support Specialist to join our growing IT team. The ideal candidate is a problem‑solver who enjoys helping people, thrives in fast‑paced environments, and can translate technical issues into clear, actionable solutions.

Key Responsibilities

  • Provide Tier 1–2 support for hardware, software, and network issues across the organization
  • Troubleshoot Windows, macOS, mobile devices (iPhone, iPad, Android), and common business applications (Office 365, basic ERP support, custom iPad sales rep. app)

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