Swedish Technical Support Agent, Barcelona JID:7304

Swedish Technical Support Agent Job description: Our International client based in Spain with offices in Barcelona, Madrid, and Sevilla is hiring Technical Support Agents to provide high technical customer support for their clients, having a variety of projects available within different sectors. You will ensure excellent standards while enjoying every day on the job as you will share your passion for technology with both customers and colleagues. Given the dynamic nature of this job, you can develop your IT skills and advance your career at your own pace. Responsibilities: • Answer and/or solve technical questions or problems posed by customers via telephone or email or other channels in a friendly and efficient manner. • Identify and analyze the technical issue of the customer by showing active listening and asking clear and concise questions. • Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal ...