Location
Grosvenor Square
Job Type
Full-time
Posted
July 09, 2026
Job Description
Join our client's prestigious automotive brand as a Switchboard Manager, where you will lead the centralised customer contact function across Park Lane and Park Royal.
This pivotal leadership role ensures every telephone interaction reflects a professional, efficient and premium brand experience, while guiding a high-performing team to deliver exceptional service standards.
Previous leadership experience within luxury automotive, luxury retail, or premium hospitality environments is essential.
This full-time role offers a 40-hour working week, Monday to Saturday, on a rota basis across Park Lane and Park Royal sites.
Hours of work are between 7:45am - 20:00pm depending on day and shift.
Your Time at Work
You will lead the delivery of a seamless, premium telephone experience, setting the standard for service, performance, and continuous improvement.
- Lead, coach, and develop a high-performing Switchboard team
- Manage ro...
This pivotal leadership role ensures every telephone interaction reflects a professional, efficient and premium brand experience, while guiding a high-performing team to deliver exceptional service standards.
Previous leadership experience within luxury automotive, luxury retail, or premium hospitality environments is essential.
This full-time role offers a 40-hour working week, Monday to Saturday, on a rota basis across Park Lane and Park Royal sites.
Hours of work are between 7:45am - 20:00pm depending on day and shift.
Your Time at Work
You will lead the delivery of a seamless, premium telephone experience, setting the standard for service, performance, and continuous improvement.
- Lead, coach, and develop a high-performing Switchboard team
- Manage ro...