Location
nuneaton
Job Type
Full-time
Posted
June 20, 2026
Job Description
- To maintain a helpful and confident manner when dealing with patients, visitors, and staff at the main hospital reception desk or via the Switchboard, to assist the public with directions and enquiries and to promote the caring and professional image of the trust.
- To support patients and relatives who may be experiencing distress, feeling unwell, worried, emotional, or upset. To ensure that all patients, visitors, and relatives receive assistance with general advice in response to queries, information, and taxis.
- Liaising with porters and security.
- To deal with Parking queries at the main reception desk and help visitors, patients, and staff. To issue Blue Badge Disabled forms and frequent outpatient appointment forms and pass on to the team leader, dealing with cash and issuing refunds when needed, also taking card payments when needed.
- To deal with ad hoc incidents and report jobs via the Estates team.
- To provide excellent...
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