System Analyst - Team Lead - Portsmouth Up to £33k

computappoint · Hampshire, England, United Kingdom

Location

Hampshire

Job Type

Full-time

Posted

June 29, 2026

Job Description

  Salary:  Up to £33,000
  Package:  Excellent employee benefits 
  Job Type:  Permanent 
  Location:  Portsmouth
  Hybrid Model : Fully on-site
  About the Role  
 My client, a leading Portsmouth based IT Services organisation, are seeking a candidate to act as Team Lead for their recently forming Level 1 IT support team. 
 The candidate will require solid foundations of IT knowledge, and be comfortable taking lead and responsibility for high quality Level 1 customer support.
  Responsibilities: 
 Service management and reporting – managing the ticket quality process. 
 Leading a Level 1 ticket based IT support team
 Ensuring consistently high quality standards of customer support
 Carrying out incident support using troubleshooting skills.
 Taking part in delivery of ticket quality reviews
 Team Manage...
        

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