Systems Operation Engineer (Observability & Tooling)

We are seeking a detail-oriented and technically skilled Systems Operations Engineer to join our IT team. The role is responsible for maintaining and optimizing Windows, Linux, and cloud-based systems that support critical resort operations. You’ll work across hybrid environments (on-premise and cloud), implement automation and monitoring tools, respond to incidents affecting guest services, and ensure high system availability for 24/7 resort operations. This role is key to ensuring delivery of uninterrupted, reliable systems and ICT infrastructure, contributing to IT division's goal of providing excellent IT service management.
Role Responsibilities:
System Operations & Maintenance Manage, monitor, and maintain Windows and Linux-based systems across hybrid environments (on-premise and cloud). Ensure continuous operation of critical resort systems including PMS (Property Management Systems), POS, booking engines, surveillance, and access control systems. Manage, monitor and maint...