Talkdesk Program Lead: Strategy & Enablement

SupportFinity™ is looking for a Talkdesk Support Officer to enhance customer service capabilities through effective support and integration of the Talkdesk platform. This role involves strategic oversight, project management, and liaising between business units and vendors.

The ideal candidate should have a Bachelor’s degree, 3-5 years of relevant experience, and a strong understanding of customer service operations. It offers a chance to contribute to the digital transformation roadmap of the bank.