TaskUs Molino - Customer Service Representative (Onsite, Non-Voice)

TaskUs Molino is hiring! If you're ready to kickstart your career or take it to the next level, this is your moment! You may apply ONSITE or VIRTUAL.

Campaign: Onsite, Non-Voice

Job Requirements

• At least High School graduate both Old and New Curriculum graduates are accepted
• With or without BPO experience
• Newbies accepted
• This is ONSITE role.

As a Teammate (Customer Service Representative), your responsibilities are to:

• Receive inbound and/or place outbound calls.
• Provide accurate and timely responses via email and live chat support channels.
• Filter content from the client's website.
• Perform data and research functions.
• Provide support through known basic troubleshooting techniques.
• Manage and resolve customer complaints.
• Identify and elevate priority issues.
• Route calls to the appropriate resource when necessary and...