Team Lead - Operational Services, Ocean & Air Freight

DSV · Parañaque, Metro Manila, Philippines

Location

Parañaque

Job Type

Full-time

Posted

June 06, 2026

Job Description

Time Type:
 Full Time This position is established for managing account related activities for Corporate, Ocean & Air Freight to achieve agreed service levels that includes:
Rule based working along global standards

Readiness of mind, concentrated/accurate/reliable mode of operation (functioning)

Daily complexity tasks handing independently
Deep dive into existing problems and identify the root causes and addressing it
Key Tasks & Deliverables 
Operational and Team Management:
Oversee assigned Control Towers tasks 

Strategize to drive process optimization, accountability, and ownership 

Monitor team and individual performance and ensure that performance is within expectation (based on defined SLA)

Understand control Tower tasks and how this impacts the overall business 

Propose process changes where needed to drive efficiency and improve execution
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