Location
Austin
Job Type
Full-time
Posted
July 04, 2026

Job Description

**Team Lead Patient Access / Customer Service Representative**

**On-Site: Austin, TX | Ascension Seton Medical Center Austin**
**Shift Schedule: 4 PM to 10 PM Wednesday, 10 AM to 10 PM, Thursday to Saturday**

Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.  At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As a Team Lead, Patient Access Representative, you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care.

This is more than registration - it’s a frontline healthcare customer service role where you directly impact patient experience, hospital ope...

Ready to Apply?

Submit your application for Team Lead Patient Access (Wednesday 4 PM to 10 PM, Thursday to Saturday 10 AM to 10 PM) at R1 RCM

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