Team Lead, Payroll Services and Analytics

Job Summary

The University of British Columbia (UBC) is hiring a Team Lead, Payroll Services and Analytics. This senior payroll and analytics role leads operational areas such as Leave of Absence (LOA), Tuition Waiver (TW), Payroll Accounting Adjustment (PAA) and Payroll Reconciliation, and manages a team of staff.

Compensation Range: $7,283.75 - $10,474.08 CAD Monthly.

Work Performed

• Ensures LOA, TW, and PAA team resolves employee submitted inquiries (ServiceNow tickets) within service level agreement timelines. This includes making processes more efficient, coordinating with technical teams to resolve technical issues and make improvements, and addressing tickets directly when necessary.
• Responsible for the hiring, training, coaching/mentoring and performance management of the team by scheduling staff, coordinating work assignments, and evaluating employee performance. Actively manages absenteeism, discipline, and grievances.
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