Team Leader Customer & Consumer Service Manager - Europe (Mislata)

At Auren Personas, we operate within the Selection & Executive Search division, providing specialized Human Resources consulting services. We are currently collaborating with a leading company in the consumer goods sector, based in Valencia, which is looking to expand its team by hiring a professional for the position of Team Leader Customer & Consumer Service Manager. The company operates within the camping and outdoor consumer goods industry, managing a portfolio of leading brands in Europe that include camping furniture, leisure products, and tableware.

About the Role

This role is based in Valencia, Spain, and is responsible for managing and developing a customer service team operating across the Netherlands, Germany, and Spain. It aims to elevate the department by implementing AI‑driven solutions, optimizing software systems, and improving operational processes to efficiently handle the increasing volume of customer and consumer inquiries.

Leadership &...