Team Leader: Customer Experience

If you haven’t heard of Amer Sports before, you’ve definitely heard of our internationally recognized brands including Wilson, Salomon, Arc’teryx and Atomic. Our brands specialize in high-performance, technical sports equipment and apparel, and encourage users to get outside, keep active and have fun – whether they are playing tennis or golf in the summer, or skiing in the Winter.

About the Role…

We are looking for a strong operational leader who is responsible for the day-to-day performance of the Customer Experience team across all Amer Sports brands in Australia and New Zealand. Day to day responsibilities include:

• Lead, coach and develop Customer Experience Representatives through regular 1:1s, quality reviews and performance conversations.