Team Leader, Customer Ops & Coaching (Flexible Schedule)

A leading offshore service provider in Metro Manila is seeking a Team Leader to oversee a team of 10 to 15 Operators/CSRs. Responsibilities include managing team performance, handling escalations, and ensuring effective communication with stakeholders. The ideal candidate has solid call center experience, proven leadership skills, and excellent English communication abilities. This role offers competitive rewards and opportunities for career advancement, with a shifting schedule.
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