Team Leader – Customer Support & KPI Coach

A customer support service provider is looking for a Team Leader in Manila to oversee day-to-day operations and manage a team of agents. The successful candidate will ensure agents are trained, conduct performance reviews, and maintain confidential information. Responsibilities include coaching, preparing performance reports, and serving as a liaison between management and agents. Candidates should possess relevant experience in customer support and demonstrate strong management skills.
#J-18808-Ljbffr