Location
Oxford
Job Type
full time
Posted
June 26, 2026
Job Description
We’re looking for an enthusiastic and hands-on Team Leader to help deliver exceptional customer experiences and support the daily running of our cafés.
As a Team Leader, you’ll play a key role on the shop floor leading by example, supporting your team, and ensuring every customer leaves with a smile (and their perfect drink).
Key Responsibilities
Customer Experience & Service Excellence
- Deliver outstanding service by engaging with customers and bringing the Knoops experience to life
- Lead by example in creating welcoming, positive, and memorable interactions
Team Support & Leadership
- Support, motivate, and guide the barista team during shifts
- Help create a positive team culture with strong communication and collaboration
Operational Support
- Assist with the smooth running of daily operations, ensuring efficiency and h...