Tech Leader (ITOC) - ST-ANC230519 035/1

Infrastructure support & End user computing support

• VIP Support
• Onsite support when required
• Governance of administrator, user accounts & access control
• Infrastructure Support: Microsoft Azure, M365, TrendMicro, Druva, HPE servers, VMWare, Cisco Router & Switches, Firewall
• Creation of new OS image with MDT, with bi-monthly maintenance
• Bi-monthly applications/software version maintenance if required
• Managing of vendors for security & policy deviation
• Monthly servers patching & maintenance

• Bachelor’s degree in computer science, engineering, or a related field.
• Experience in a similar role would be advantageous.
• Excellent technical, diagnostic, and troubleshooting skills.
• Willingness to build professional relationships with staff and clients.
• Excellent communication, motivational, and interperso...