Technical Account Manager at Trulioo

Elevate your career as a Technical Account Manager with Trulioo, the leader in digital identity verification. Drive success by providing technical guidance and operational support to our global clients in a hybrid work environment.
As a key player in our Customer Success team, you'll work directly with clients to ensure they gain maximum value from our innovative platform. Your proactive approach will involve troubleshooting, optimizing workflows, and collaborating seamlessly with cross-functional teams to enhance client satisfaction. Join Trulioo, where technology and trust unite to shape the future of identity verification.
Key Responsibilities:
• Serve as the primary technical contact for assigned customers
• Monitor customer technical health and operational trends
• Provide guidance and operational best practices to customers
• Coordinate technical escalations with internal teams
• Support onboarding and transition to production
Requirements:
• 3+ years i...