Technical Account Manager

WNS · cape town, western cape, South-Africa

Location
cape town
Job Type
Full-time
Posted
June 07, 2026

Job Description

Job Description

  • IT Project Management when onboarding new clients
  • Joining broader project management team for weekly updates on new transitions, including weekly reporting to all stakeholders
  • Draw up project plans and timelines.
  • IT Procurement
  • Good communicator
  • Organizing IT resources to meet PMO/Client timelines.
  • Maintain relationship with client/client IT into BAU environment
  • To collaborate with the I.T Managers and ensure the smooth running of their client’s IT Operations
  • Take ownership of any IT outage that falls outside of usual BAU process, organizing fastest possible resolutions with least amount of downtime.
  • Draft reports on IT Service Delivery and present the data to the Senior Management Team
  • Engage frequently with the customer to maintain awareness of customer expectations and service delivery experiences
  • Be proactive and review business process...

Ready to Apply?

Submit your application for Technical Account Manager at WNS

Apply Now