Location
Belper CP
Job Type
Full-time
Posted
June 06, 2026
Job Description
🌟 Technical Advisor
📍 Belper, United Kingdom
🕒 39.5 hours per week
Our client is looking for a Technical Advisor to join their Service Technical department in Belper. If you have a thirst for knowledge, a passion for problem-solving, and the drive to deliver world-class customer service, this could be the role for you.
What You'll Do
- Provide technical advice to Gas Safe registered engineers and end users.
- Diagnose and explain technical issues with clarity, accuracy, and diplomacy.
- Deliver outstanding customer service over the phone in a fast‑paced environment.
- Work towards KPIs, ensuring performance and customer satisfaction.
- Embrace seasonal demand: winter is busy with back‑to‑back calls, while summer offers quieter periods for training and development.
What They're Looking For
- Strong technical aptitude and curiosit...