Job Description
This posting is to cover a position in operations, as technical analyst:
- The position requires working on shifts ******** and as well to work physically at Oracle office in Guadalajara (CAMPUS) into a labor framework that involves to follow a hybrid remote way (some days at the office others ones remotely) but it can require fully shifts support at the office if there would be business reasons justifying it.
- It's mandatory to speak both a fluent Spanish and English, but other languages will be assessed as well, due to potential business need can arise.
- This position is oriented for people who want to develop his/her professional career at Oracle.
- It will be necessary to have knowledge enough (the most the better) about the following aspects:
- ITIL concepts in terms of incident management and change management process.
- Knowledge of concepts around events handling.
Alerts are received in monitoring consoles(monitoring).
- OS (Unix/Linux): How...