Technical Consulting Engineer - Network Security/Firewall (Xico)

Who You AreYou will provide 2nd/3rd level technical support for Firepower Security technologies to Cisco customers, partners, account teams, and other Technical Assistance Center engineers.You will also provide technology/product training and intellectual property material as required.You'll act as focal point for large account network problem resolution.Roles and ResponsibilitiesProvide technical support for Cisco security products to Cisco customers, partners, account teams, and other internal technical support teams.Submit complete and correct defect reports with collaboration and supervision.Work with minimal direction and exercise judgment within defined procedures to resolve appropriate action.Collaborate with other TAC engineers across technology boundaries to help drive quicker resolution where multiple technologies may be involved.Minimum Qualifications (Required to be initially considered for this position)Possess 2+ years of technical support experience at any level in an...