Location
India
Job Type
Full-time
Posted
June 12, 2026
Job Description
About the RoleThe Technical Service Manager is responsible for delivering high-quality technical solutions that are aligned with customer requirements. This role works closely with Sales & Account Management and Category Development teams to ensure that each client's technical needs are adequately met, supporting both the Technical Service of India and broader Sales & Marketing objectives.AccountabilitiesEnsure quality, innovation and timeliness in client support and solution development.Work collaboratively with other Sales & Marketing teams to integrate technical solutions with client goals and expectations.Providing specialist knowledge, liaising with relevant Innovation & R&D teams and supporting team members as needed.Contribute to India planning by identifying patterns in client needs and market trends and proposing Technical Service enhancements to maintain a competitive edge.Monitor client feedback and performance against KPIs and other metrics, making recommendations to senior...