Technical Customer Support Advisor

The Sherwin-Williams Company · Bolton, England, United Kingdom

Location

Bolton

Job Type

Full-time

Posted

June 15, 2026

Job Description

This position is part of the P&M EMEAI Technical Customer Support team.
To provide an excellent level of technical support to the customer and internal colleagues on the use of our products to ensure customer satisfaction.
Respond to telephone and email enquiries in relation to technical questions on our product line with a target enquiry response time of 24 hours
Ensures a professional and courteous response to all customers (external and internal)
Provide prompt and accurate information to customers, field sales staff and other internal customers upon request in relation to technical aspects of a product or coatings specification
Participate in customer meetings including specifiers and architects
Provide detailed technical specifications to satisfy customer needs
Provide technical information on request to internal and external customers
Utilise effectively for all enquiries feeding into projects
Continual devel...
        

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