Location
Toronto
Job Type
Permanent
Posted
July 07, 2026
Job Description
Our client is a fast-growing Toronto-based cleantech startup building AI-powered energy management software and IoT hardware for large commercial and industrial facilities. Their platform helps clients monitor, predict, and reduce energy consumption in real time — combining smart sensor devices with an AI-driven portal used by energy managers across North America.
As their Customer Support Specialist, you’ll be the primary point of contact for B2B clients — troubleshooting software and hardware issues, managing support operations end-to-end, and owning the AI-powered knowledge base that drives self-serve resolution. This is a high-ownership role where your work directly shapes the client experience at a company that genuinely cares about customer success.
If you're interested, please click apply and submit your resume to [email protected]
Advantages
Work on high-impact sustainability initiatives with real-world environmental outcomes
As their Customer Support Specialist, you’ll be the primary point of contact for B2B clients — troubleshooting software and hardware issues, managing support operations end-to-end, and owning the AI-powered knowledge base that drives self-serve resolution. This is a high-ownership role where your work directly shapes the client experience at a company that genuinely cares about customer success.
If you're interested, please click apply and submit your resume to [email protected]
Advantages
Work on high-impact sustainability initiatives with real-world environmental outcomes
Ready to Apply?
Submit your application for Technical Customer Support | Hardware + Software | AI Tools | Hybrid at Randstad Canada
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