Technical Delivery Lead for ServiceNow

Lead the ServiceNow implementation for Toronto Metropolitan University’s HR team as a Technical Delivery Lead. This hands-on role requires expertise in HRSD solutions and close collaboration with diverse teams.
Toronto Metropolitan University is searching for a ServiceNow Technical Delivery Lead to oversee the HR Service Delivery platform. In this strategic position, you will implement and configure ServiceNow HRSD while ensuring agile service delivery. Your leadership will guide cross-functional teams comprising HR leaders, analysts, and vendor resources for effective project execution.
Key Responsibilities:
• Lead technical projects for HR ServiceNow solutions
• Manage ServiceNow configurations and documentation
• Support data, reporting, and user adoption
• Integrate ServiceNow with PeopleSoft HCM
• Ensure effective delivery of HR workflows
Requirements:
• Post-secondary degree in relevant field
• Minimum 3 years of ServiceNow development experience
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