Technical Lead – Application Support & Maintenance (eCommerce)

Job Title : Technical Lead – Application Support & Maintenance (eCommerce)

Location : Orlando, FL(Onsite)

We are looking for a hands-on Technical Lead to lead the Application Support and Maintenance function for a large-scale eCommerce platform. The ideal candidate will have strong experience in Production Support, Incident Management, Java/Spring Boot applications, CommerceTools, and Azure Cloud

.
This role is responsible for ensuring application stability, driving incident resolution, leading root cause analysis, managing support teams, and implementing automation initiatives to improve operational efficienc

y.
Key Responsibilit

iesLead Production Support and Application Maintenance activities for eCommerce applicatio

ns.Act as the primary technical escalation point for critical production inciden

ts.Drive Incident, Problem, and Change Management process ...