Technical Lead - Service Now Development

56672 Ameriprise India LLP · Gurugram, Haryana, India

Location

Gurugram

Job Type

Full time

Posted

May 29, 2026

Job Description

Description
Key Responsibilities
Mentor ServiceNow developers, ensuring best practices in coding, configuration, and integrations. 
Define and execute the ServiceNow development roadmap, aligning with organizational goals. 
Collaborate with IT leadership and stakeholders to drive platform adoption and innovation. 
Establish governance frameworks, coding standards, and security protocols for ServiceNow development. 
Responsible for - design, development, and deployment of ServiceNow applications, service catalog items, workflows, and integrations along with effort & schedule estimates. 
Provide technical solutions, design and development guidance to the engineering team for ITSM, ITOM, HRSD, SecOps, and other ServiceNow modules. 
Lead complex integrations with third-party applications using REST, SOAP, LDAP, MID Server, and APIs. 
Implement automation, AI/ML-driven workflows, and ServiceNow bes...
        

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