Technical Manager, CCTV & ELV Security Systems

• Position: Technical Manager (CCTV / Security Systems / ELV)
• Location: Outram (Office-based)
• Working Hours: Monday to Friday, 8.30am - 6.00pm
• Salary (commensurate with experience): Up to $7,500 + Transport Allowance/Reimbursement + AWS + Performance Bonus + Mobile Reimbursement + Birthday Leave + Health Insurance
• Duration: Permanent
• Industry: Security Systems

Main Responsibilities:

• Lead and manage service and maintenance operations for security systems
• Supervise and guide a team of Technical Officers
• Act as the main point of contact for client service-related matters
• Plan service scope, resource allocation, and project timelines
• Ensure timely completion of maintenance and service commitmentsManage client expectations and maintain strong relationships
• Handle service escalations, troubleshoot...