Technical Production Support Specialist

Responsibilities:
Under general direction, devises or modifies procedures to solve complex problems utilizing industry standard algorithms and tools.
Work with the development staff to determine operational requirements for test/production environments.
Keep current with emerging software enhancements, security patches and bug fixes.
Monitors systems capacity and performance through APM tools, plans and executes disaster recovery procedures, and provides Tier 2 technical support.
Excellent analytical skills, resiliency mindset, attention to detail (production environment), excellent collaboration and
communication skills(verbal and written).
3 to 7 years of experience in production support.
**Salary**: $50,000.00 - $90,000.00 per month
Ability to Commute:
- 45110, Virreyes Residencial, Jal. (required)
Ability to Relocate:
- 45110, Virreyes Residencial, Jal.: Relocate before starting work (required)