Job Description
o Technical hotline
o Technical advice, by phone and email
o Answer customer questions and complains
o Case processing
o Decisions regarding technical inquiries related to equipment
o Prepare technical notices for the intranet.
o Planning, supervising and generating and maintaining the documentary file referring to maintenance and internal & external calibrations of equipment.
o Training
o Participate in holding courses, distance learning, and internal/external.
o Quality & HSQE
o Support in planning audits (internal and external)
o Support in internal audits, administrative and on location.
o Follow-up on deviations (basically related to equipment)
o Participate in external audits, (among other things start-u...
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