Technical Service Business Partner (Monterrey)

This role owns the customer relationship and success of AkzoNobel at their specific location, delivering excellent on‑site face‑to‑face service to our customers in all product groups by providing TS functional excellence, delivering operational improvement, and driving the resale process by quantifying and communicating the value of improvements to both clients and internal sales teams.

• Deliver technical service aligned with business strategy across Metal Coatings product groups.
• Ensure customer satisfaction through effective technical support, troubleshooting, and follow‑up.
• Develop technical expertise to support customers, product transfers, and process improvements.
• Optimize customer processes, systems, and equipment to improve efficiency and reduce operating costs.
• Conduct customer audits and provide technical training when required.
• Resolve process and product‑related technical ...